General conditions of the store
Online store only. No in-store purchases or visits. Curbside pickup or delivery.
Order processing and delivery
Processing your order before shipping takes 1 to 5 business days from Monday to Friday. Orders placed outside of store business days will be processed from the next business day and shipped within 1 to 5 days.
All orders in Quebec are shipped via Purolator and will normally arrive at your door 1 day after shipping. Some regions or other factors may delay delivery, which are beyond WitchVibes' control.
Please note that a signature is required to accept your package. This signature is your delivery guarantee. If you request that no signature be required, you will lose your delivery guarantee.
If you are not at home and a notice is left for you to pick up the package, you will have 5 days to retrieve it. After this time, I request Purolator to destroy the package and no refund or return will be offered, as the cost of returning the package to me will be charged to WitchVibes.
Returns, refunds and order cancellations
No refunds and/or credits on event tickets.
No refunds and/or credits on items that have been used, unsealed, and/or opened and are no longer in their original condition.
A 5% cancellation fee is non-refundable for cancellations of orders already paid.
Order cancellation requests will be accepted within 5 hours of payment.
WitchVibes reserves the right to refuse cancellation requests if we have contacted you directly beforehand and confirmed your delivery.
Return shipping is at the buyer's expense.
Thank you ⛥
The Pentacles Loyalty Program
By joining the WitchVibes community, you receive credits on your delivery charges for previous orders!
After each delivery order, pentacles will be added to your account, giving you discounts on your next purchases in the store. Loyalty is rewarded at WitchVibes.
Warning! Your rewards will be transferred to promo codes. Choose the one you want carefully on the checkout page. Once you click "apply reward," the required number of pentacles will be converted into a coupon code, which cannot be canceled. Pentacles will be deducted from your total. Your unused reward promo codes remain active in your account until you use them! For full details, click here!